This policy applies to paid PeerInvoice Pro subscriptions. The Free plan costs nothing and has nothing to refund. Pro is billed through Stripe.
14-day money-back guarantee
If you are not satisfied with Pro, email [email protected] within 14 days of your first Pro payment and we will refund that payment in full. This applies to both monthly and yearly plans, and only to your first Pro purchase.
Renewals and cancellations
- You can cancel at any time from Billing in your account. You keep Pro access until the end of the period you already paid for, and you will not be charged again.
- After the 14-day period, and for renewal payments, we do not give refunds or credits for unused time in the current billing period, except where required by law.
- If you were charged for a renewal you meant to cancel, contact us within 7 days of the charge and we will review it in good faith.
Mistakes and duplicate charges
If we billed you in error or charged you twice, contact us and we will correct it and refund the extra charge.
How refunds are paid
Refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days, depending on your bank. Sales tax collected on a refunded payment is refunded with it.
Payments to freelancers
PeerInvoice does not handle the money your clients pay you, so we cannot refund those payments. Refunds for work are between you and your client.
Contact
PeerInvoice
Email: [email protected]